Network+ Answer Network Problem

Here’s the Answer to the Question posted on Facebook

Q. You become aware of a network problem. One user within the HR department is unable to access the company web site on the Internet and another user is unable to access a file server on the network. After troubleshooting, you realize you cannot reach any of the HR computers through a network switch. What should you do next?

A. Identify the problem.

B. Establish a theory of probable cause.

C. Establish a plan of action to resolve the problem and identify potential effects.

D. Document findings, actions and outcomes.

Answer available until November 3, 2015.


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