Here’s the Answer to the Question posted on Facebook
Q. You become aware of a network problem. One user within the HR department is unable to access the company web site on the Internet and another user is unable to access a file server on the network. After troubleshooting, you realize you cannot reach any of the HR computers through a network switch. What should you do next?
A. Identify the problem.
B. Establish a theory of probable cause.
C. Establish a plan of action to resolve the problem and identify potential effects.
